# NDS InfoServ

> NDS InfoServ is an AI-powered healthcare revenue cycle management (RCM) company based in Dallas, Texas. Founded in the early 2000s, NDS builds, trains, and hosts all AI models in-house using 20+ years of proprietary clinical and payer data. NDS automates medical coding, payment posting, bank deposit reconciliation, denial management, and appeals for US hospitals, physician groups, and RCM companies. All solutions include governance by design, a free proof of concept on client data before commitment, and measurable ROI within 90 days.

## Company Information

- Company: NDS InfoServ Inc.
- Founded: 2003
- Headquarters: 1341 W. Mockingbird Lane, Suite 600W, Dallas, TX 75247
- Phone: 866-663-4010
- Email: info@ndsinfo.com
- Website: https://www.ndsinfo.com
- Compliance: HIPAA, SOC 2, ISO 27799

## Solutions

- [Autonomous Medical Coding](https://www.ndsinfo.com/solutions/autonomous-medical-coding): AI reads clinical documentation and assigns ICD-10-CM, CPT, and modifier codes at 95-98% accuracy across specialties. 100% volume coverage with governed exception handling. Complex cases routed to certified medical coders.
- [AI-Accelerated Payment Posting](https://www.ndsinfo.com/solutions/payment-posting-automation): Converts paper EOBs and payer ERAs into postable 835 ERA files at 99%+ accuracy. Captures 100% of denials from paper remittances. Trained on 20 years of proprietary payer remittance data.
- [AI-Powered Bank Deposit Reconciliation](https://www.ndsinfo.com/solutions/bank-deposit-reconciliation): Matches bank deposits to actual PMS posting data, not ERA or EOB files. Same-day reconciliation across multiple banks and practice management systems.
- [AI-Assisted Denial Management](https://www.ndsinfo.com/solutions/denial-management): Classifies every denial by type and root cause, routes into prioritized work queues, and provides step-by-step resolution guidance via a custom LLM trained on payer-specific denial patterns.
- [AI-Generated Appeals](https://www.ndsinfo.com/solutions/appeals-automation): Generative AI drafts complete, payer-specific appeal letters in minutes. Not template-based. Each appeal is original. Full pipeline from denial intake through human review and submission tracking.

## Key Differentiators

- Domain-specific AI purpose-built for healthcare RCM, not general-purpose models retrofitted for healthcare
- All AI models designed, built, trained, and hosted entirely in-house with no third-party AI services or external APIs
- Trained on 20+ years of proprietary clinical datasets, payer remittance data, denial patterns, and adjudication outcomes
- Governance by design: human oversight, confidence thresholds, exception routing, and audit trails built into every workflow
- Free proof of concept on the client's own data before any commitment
- Measurable ROI within 90 days: up to 10% reduction in write-offs, up to 20% reduction in RCM operating costs

## Case Studies

- [Autonomous Coding Case Study](https://www.ndsinfo.com/case-studies/coding): 150-provider group achieved 5.5% revenue increase, 48% reduction in coding denials, 29% coding cost reduction.
- [Payment Posting Case Study](https://www.ndsinfo.com/case-studies/payment-posting): National RCM organization achieved 40% posting cost reduction, 10% denial recovery improvement from paper EOBs.
- [Bank Reconciliation Case Study](https://www.ndsinfo.com/case-studies/bank-reconciliation): Hospital group achieved 94% auto-match rate, 70% faster month-end close, same-day missing deposit detection.
- [Denial Management Case Study](https://www.ndsinfo.com/case-studies/denial-management): 85-physician group recovered $1.8M in annual revenue from previously unworked denials, 100% of denials now worked.
- [Appeals Case Study](https://www.ndsinfo.com/case-studies/appeals): 350-bed hospital recovered $2.1M from 1,400 unworked denials, 61% overturn rate, 3x appeals per FTE.

## Technology

- [Our Technology](https://www.ndsinfo.com/about/technology): Generative AI, clinical NLP, machine learning, deep learning, reinforcement learning, intelligent document processing, agentic AI, and API-native automation, all trained on proprietary healthcare data.

## Company Pages

- [Our Story and Leadership](https://www.ndsinfo.com/about/leadership): Founded by the Gupta family as a technology-first healthcare company. Leadership team with 20+ years of RCM and AI expertise.
- [Our Infrastructure](https://www.ndsinfo.com/about/infrastructure): NDS-owned delivery centers, dedicated AI infrastructure, air-gapped environments, US-based data centers.
- [Our Security Standards](https://www.ndsinfo.com/about/security): HIPAA, SOC 2, ISO 27799 compliance. All AI models built and hosted in-house. No third-party AI processing.
- [Why NDS](https://www.ndsinfo.com/about/why-nds): 8 differentiators and a comparison of AI automation vs traditional RCM outsourcing.
- [FAQ](https://www.ndsinfo.com/faq): 23 questions and answers covering autonomous medical coding, payment posting automation, bank deposit reconciliation, denial management, AI-generated appeals, and general company information.
- [Careers](https://www.ndsinfo.com/careers): Hiring in AI/ML engineering, healthcare RCM operations, data engineering, client delivery, and QA/governance.
- [Contact](https://www.ndsinfo.com/contact): Request a free proof of concept or get in touch.

## Proof Points

- 95-98% first-pass coding accuracy
- 99%+ payment posting accuracy
- 100% volume coverage across all solutions
- Up to 10% reduction in write-offs
- Up to 20% reduction in RCM operating costs
- Measurable ROI within 90 days
- 20+ years of proprietary healthcare data
- Zero third-party AI dependencies